CONTACT

Let's talk

We’re here for you if you need anything.

Got a question? Our team is ready to help.

You can reach us in all the ways. Simply submit a message using the contact form on this page or send email to [email protected].

Speak soon!
Lucy, Alex, Aleks, Julia & Lucinda

FAQ

I bought a 17 Exercises pack, but I haven't received it yet. What should I do?

If you purchased the 17 Exercises pack, you can download the materials by logging into your account at https://pro.positivepsychology.com/login. Go to your Dashboard and look for the “My Downloads” section on the right. Please allow up to 30 minutes for processing. If you need help, feel free to contact us at [email protected].

I bought a masterclass, program or online course. How do I access it?

You’ll find these products in your Dashboard. Use the same login details that were created during the checkout process. If you need to reset your account, you can do so here.

I contacted support, why haven't I heard back yet?

We typically take around half a day to respond to your queries, so please be a little patient. If it’s the weekend, then it may take longer. If you still haven’t heard back after a day or two, please reach out again.