What Is Mobile Therapy and Is It Effective?

mobile therapyMobile therapy is a relatively new concept involving the use of smartphones or text messaging to deliver treatment for certain psychological conditions.

Through wearable tech and digital apps such as mood trackers, coaching programs, and connected monitors, people can use mobile therapy to successfully manage anxiety, grow resilience, and get more in tune with their happiness.

So, how does mobile therapy work, and what does it involve? Read on to learn more about the pros and cons of this increasingly popular direction in positive psychology and find out whether it’s for you.

What Is Mobile Therapy? A Definition

Whether it’s delivered through a smartphone app or a series of SMSes, mobile therapy is founded on the premise that communications tech is a useful way to track and improve our well-being (Morris et al., 2010). A large number of mobile therapy apps are founded in positive psychology and tend to include elements such as (Morris & Aguilera, 2012):

  • Emotional Monitoring;
  • Therapist-Patient Communications; or
  • Psychological Guidance.

New apps are constantly and rapidly being released, which combine these aspects in different ways.


Emotional Monitoring Apps

We can look back at Csikszentmihalyi’s Experience Sampling Method for a good idea of how many of these apps work (1987; 2008).

During the late ’80s, when Csikszentmihalyi and Larson were studying the flow experience, their key interest was how participants felt at different points throughout the day (Farnworth et al., 1996). Having given each person a pager, they then sent questions at random intervals, asking them about their experiences and behaviors.

For example: “What was the primary thing you were doing when you got this message?

Over time, they compiled this data to build a more integrated picture of the events that were related to participants’ subjective experiences – what actions or contexts were related to flow, and different patterns in people’s positive flow experiences.

Not all mobile therapy apps are based on a similar concept, but a vast number aims to raise emotional awareness in a similar way. The idea is that frequent monitoring can play a role in helping people appreciate trends in their affect and stimuli – such as context or behavior – that influence these emotions. Examples include mood tracking applications like Harvard researcher’s Track Your Happiness.


Therapist-Patient Communications Apps

We live in a busy age. While patients and therapists can’t always be face-to-face, mobile therapy’s premise is that we can still constructively maintain a clinical relationship with a professional and continue to receive treatment with the aid of our smartphones.

Therapist-patient communication features are included in some mobile apps so that professionals can deliver support and advice throughout the day, while patients are not in the clinic. They may, in other cases, connect the user to an online support community where they can receive advice or chat with others when encountering difficulties.

Talkspace is one example of a mobile therapy app that links users to trained, licensed counselors for a monthly fee.


Apps for Psychological Guidance

These apps use multimedia or text to deliver informational nuggets to the user, helping them better understand how emotions work, and even why certain behaviors can be helpful. Lots of positive psychology mobile apps provide content in this way, such as Live Happy by positive psychologist Dr. Sonja Lyubomirsky.

Users may also receive practical advice on exercises and activities that can help them achieve their goals, as well as updates to encourage continued engagement. Positive psychological guidance apps include applications for building up resilience, happiness, or cultivating gratitude, among other things.


How Does Mobile Therapy Work?

Mention “mobile therapy” and dedicated self-help apps are likely the first thing that springs to mind. But clinical tools aren’t the only way consumers can access treatment if they’re looking to supplement conventional sessions with a therapist.

Mobile therapy, it’s been argued, can encompass everything from social networks and wearable tech with smart sensors. As we’ve looked a little bit already at mobile apps, let’s consider some alternatives.


Social Media

Easily accessible on the go through mobile apps, researchers Morris and Aguilera (2012) argue that social media can be viewed as psychological interventions. Looking at sites such as Facebook, Twitter, and LinkedIn, they argue that social media offer social connectedness, helping users cope with social isolation, loneliness, and associated negative affect.

It’s this psychosocial advantage, the authors premise, that benefits users in the form of online support groups, forums, and discussions – helping individuals spread positive affect, build up social capital, and form friendships with one another (Ellison et al., 2007; Burke et al., 2011).

On top of this, social media gives users access to positive inspiration from role models, shared information, and advice. In groups where individuals can share their feelings and receive help from others, they can learn from others with whom they have shared values, friends, and experiences (Morris & Aguilera, 2012).


Disadvantages of Social Media

Of course, every rose has its thorns – most of us are far from unfamiliar with the potential psychological risks of social media (Vogel et al., 2014):

Psychosocial damage can result from unhelpful social comparisons – “Look how great Angel’s career is doing compared to mine…”. Negative self-evaluations and fear of negative evaluation from others contribute to distress and worsen symptoms of social anxiety – arguably having a damaging, rather than therapeutic psychological effect (Wolniewicz et al., 2018).

Social networking sites are sometimes also blamed for social isolation, an effect that first gained popularity with the controversial Internet Paradox Study by Kraut and colleagues (1998). Simply put, the authors found evidence to suggest that as participants’ internet usage increased, they communicated less with those immediately around them. It is also worth noting that this study has been criticized elsewhere in the literature – you can find a full reference at the end of this article.


Wearable Tech

A more passive approach to mobile therapy involves data collection from sensors, which a user wears while awake or asleep (Morris & Aguilera, 2012). As with a fitness tracking device – such as the well-known FitBit – wearable therapy tech can involve watches, sensors, or similar to collect physiological or geographical data (Fletcher et al., 2011).

By gathering information on a user’s mood or well-being, a connected app can send individuals an intervention message at certain times, or they may prompt them to carry out a quick assessment.

Advice or support might fall under the Cognitive Behavioral Therapy (CBT) framework at the more clinical end of the scale, or they may be as simple as a friendly reminder to check in for a positive affirmation.


Disadvantages of Wearable Tech

As increasingly more apps are released on the market, researchers and practitioners are warning consumers against relying too heavily – or solely – on wearable tech to improve their mental health.

One common criticism, offered by Morris and Aguilera (2012) is that it can be difficult for the user to differentiate between quality sensors and low-cost, unreliable technology. Rather than helping practitioners or clients, they argue, low-caliber wearables may simply be that – cheap and frustrating.


Is it Effective?

There is some meta-analytic research to suggest that mobile health apps can be effective mental health interventions. Looking at randomized controlled trials – the “gold standard” of research methodologies (Hariton & Locascio, 2018), Chandrashekar (2018) found the following:

Mobile therapy app users with mild to moderate depression benefited from a reduction in depressive symptoms in comparison to control research participants – the apps they used were designed to help them self-manage their symptoms (Firth et al., 2017);

Anxiety-focused apps helped people with sub-clinical anxiety symptoms by decreasing their total anxiety – although, the positive impact was greatest when mobile therapy was combined with e-therapy or in-person treatment (Ly et al., 2015);

By targeting behavioral symptoms, mobile apps which focused on schizophrenia were related to a range of mental health benefits, while managing to retain users and deliver a positive, engaging experience.


What Makes a Mobile Therapy App Effective?

Looking further into the efficacy of mental health apps, findings also suggest that some apps work better than others. If you’re looking for an app that you’d like to stick with, the following features are worth thinking about:

It should be engaging – Intrinsically motivating apps generally offer gamified interactions, regular reminders to use the app, and active engagement in real-time.

Useful apps are simple to use – As Christopher & MacDonald (2005) point out, depression and mood disorders such as anxiety can take their toll on working memory. A user-intuitive app has a much better chance of encouraging learning and having a positive impact.

To improve emotional self-awareness (which plays a roll in addiction and mood disorders), apps that offer self-monitoring features may be more effective (Heron & Smyth, 2010). So why not try a journal app, daily diary, mood tracker, or similar?


5 Mobile Therapy Apps To Try

Looking to try out some apps for yourself? These are some well-known smartphone applications that might interest you:


1. Talkspace Online Therapy

Talkspace is a paid interactive app that matches users and licensed therapists through chat, journaling, or even video chat. When you sign up, you’re paired with a personal counselor who will respond one or two times each day.

In between responses, you’re encouraged to write messages about anything which you feel is relevant to your therapy, whether that’s PTSD, stress, anxiety, or trauma.

Try the Talkspace app.


2. Track Your Happiness

We mentioned Track Your Happiness earlier – it’s part of a Harvard research initiative. This app aims to help users understand what contributes to their happiness with experience sampling techniques.

Answer a few starter questions (because it’s a research project, it will use your demographic information) and respond to regular prompts that look at key happiness variables. For example – what you’re doing, whether you need to be doing it, when you’re happy, and so forth.

Try the Track Your Happiness app.


3. SuperBetter

Want to build your resilience through an app? This gamified application invites you to complete activities or quests to receive power-ups and progress – each activity is a scientific way to improve your resilience.

Designed by Dr. Jane McGonigal, it offers a more engaging experience than text-based courses. Expect to be challenged to resilience training activities: to hug yourself, exercise, and other activities that help target challenges, depression, and more.

Try the Superbetter app.


4. Mindshift

Mostly designed for treating anxiety, this app encourages users to check-in and describe their anxiety in a few clicks. Based on a CBT framework, it provides tools to help users challenge their thinking, tackle in-the-moment stress or panic, and reorient around positive action.

You’ll also find guided meditations, space to journal, and advice on tackling stressful situations in a better way.

Get Mindshift for Android or at the App Store.


5. HabitGauge

Tracking your habits helps improve your self-awareness and gives you a better knowledge of your triggers. To support you in combating addiction or breaking an unwanted cycle of behavior, HabitGauge helps you set goals and record information on your patterns.

Expect much richer data than most apps tend to deliver, with moving averages on your behavior, time series analysis, and more to help you make a positive change.

Download HabitGauge from Google Play.


A Take Home Message

Hopefully, you have a better idea of the many ways that apps, wearable tech, and social media are being used to improve mental health, and their many potential uses in positive psychology. If you’re interested in finding out more about how mobile therapy might benefit you personally or professionally, why not share your thoughts with us?

Or, ask us your questions – we’d love to hear from you in the comments below.


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  • Chandrashekar, P. (2018). Do mental health mobile apps work: evidence and recommendations for designing high-efficacy mental health mobile apps. Mhealth, 4.
  • Christopher, G., & MacDonald, J. (2005). The impact of clinical depression on working memory. Cognitive neuropsychiatry, 10(5), 379-399.
  • Csikszentmihalyi, M., & Larson, R. (2014). Validity and reliability of the experience-sampling method. In Flow and the foundations of positive psychology (pp. 35-54). Springer, Dordrecht.
  • Csikszentmihalyi, M. (2008). Flow: The psychology of optimal experience. 1st ed. New York, NY: HarperCollins Publishers.
  • Ellison, N. B., Steinfield, C., & Lampe, C. (2007). The benefits of Facebook “friends:” Social capital and college students’ use of online social network sites. Journal of computer-mediated communication, 12(4), 1143-1168.
  • Farnworth, Louise, Elphine Mostert, Susan Harrison, and Diane Worrell. “The experience sampling method: Its potential use in occupational therapy research.” Occupational Therapy International 3, no. 1 (1996): 1-17.
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  • Fletcher, R. R., Tam, S., Omojola, O., Redemske, R., & Kwan, J. (2011, January). Wearable sensor platform and mobile application for use in cognitive behavioral therapy for drug addiction and PTSD. In 2011 Annual International Conference of the IEEE Engineering in Medicine and Biology Society (pp. 1802-1805). IEEE.
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  • Ly, K. H., Topooco, N., Cederlund, H., Wallin, A., Bergström, J., Molander, O., … & Andersson, G. (2015). Smartphone-supported versus full behavioural activation for depression: a randomised controlled trial. PloS one, 10(5), e0126559.
  • Morris, M. E., Kathawala, Q., Leen, T. K., Gorenstein, E. E., Guilak, F., DeLeeuw, W., & Labhard, M. (2010). Mobile therapy: case study evaluations of a cell phone application for emotional self-awareness. Journal of medical Internet research, 12(2), e10.
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About the Author

Catherine Moore has a BSc in Psychology from the University of Melbourne. She enjoys researching and using her HR knowledge to write about Positive and Organizational psychology. When she isn’t getting super ‘psyched’ about her favorite topics of creativity, motivation, engagement, learning, and happiness, she loves to surf and travel.

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